- Corporate Office - 249 NC-54 #320 Durham, NC 27713
Skip to content We offer a variety of services to support your mental and physical well-being, including Care Management, Peer Support, and Community Teams, ensuring you always have the help you need.
Care Management supports your overall health by having a single Care Manger who work with you and your team to identify needs that affect your physical and behavioral health. Together, you and your team will develop a Plan of Care to address those needs. This could include housing, food, transportation, and other basic needs, along with medical and mental health needs. Your care manager will assess your needs and strengths and look for ways to better your health and work towards your goals.
Peer Support Services is a community-based, recovery-oriented service for adults with identified mental health and/or substance abuse issues. PSS differs from other services in that individuals in need are paired with peers who have lived experience, trained, and certified individuals who are stable in recovery from their own mental health or substance abuse issues, and who can listen, provide guidance, and instill hope for recovery based on their own personal experiences. Peer Support allows those seeking recovery the opportunity to learn directly from those who have been, and continue, walk that same path.
Non-Emergency Medical Transportation (NEMT) is a Medicaid service for eligible individuals who need to get to and from medical services when the need does not involve an immediate threat to the life or health, and the individual does not have means of transportation. Having no means of transportation may include not having a working car, not having a driver’s license, having a physical or mental disability, or being unable to travel or wait for a ride alone. B & D Integrated Health Services works with individuals to verify whether a participant is eligible for NEMT services prior to requesting or scheduling a trip.
Transition Management Services (TMS) is a service provided to individuals participating in the Transition to Community Living Initiative (TCLI). Participation in TMS is assigned by the MCO/LME for individuals with TCLI housing slots. TMS is a rehabilitation service intended to increase and restore an individual’s ability to live successfully in the community.
To schedule an initial appointment for any of our services call the main number at 919-907-3334 (8:00 am – 5:00 pm; Monday – Friday) and ask for the Intake Department. One of our Intake Coordinators will speak with you to get the information needed, schedule a convenient time and set up transportation if needed. You may also choose to use this online referral form.
Please call and ask for one of our Intake Coordinators to make a referral for a patient or family member to receive any of our services at B & D Integrated Health Services. Basic information including telephone number, address, social security number, date of birth and the Medicaid / Medicare/ Health Choice / private insurance number is helpful. You may also choose to use this online referral form. Faxes may be sent to 919-907-3335.
In case of urgent after-hours need, the B & D main crisis and nurse line number is 919-225-0636. In a life-threatening crisis, call 911 immediately.
Call B & D’s main number at 919-907-3334 and ask to speak to a nurse for medication refills. If a nurse is not available due to assisting others, please leave an audible/clear message with the client’s name, date of birth, names of medications, pharmacy information, and a call back number for the client or guardian. Please be aware your medications will not be refilled if you have not seen the prescriber as recommended, or have not submitted required urine or blood samples for laboratory analysis. Please allow 24-48 hours for response to refill requests. Refills are not provided for controlled substances (e.g. stimulant medications for ADHD; short acting anxiety medications commonly referred to as benzos); you must obtain a new prescription during your scheduled appointment for these types of medications.
B & D Integrated Health Services is committed to ensuring that clients receive health services regardless of their ability to pay. To achieve this, we utilize the Sliding Fee Discount Program. As a nonprofit organization serving the community, this program is designed to remove financial barriers to care. Eligibility for the Sliding Fee Discount Program is determined by Federal Poverty Guidelines, taking into consideration household size and annual income. Dependent upon household income verification, fees for services range from $25 to $160 per visit, and both insured and uninsured individuals may apply. Additionally, due to NC DHHS CCBHC grant funding, most behavioral health services are provided at no cost for individuals with a household income at or below 300% of the Federal Poverty Level. Our commitment to accessibility ensures that essential health services are available to all who need them.
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